Microsoft’s AI chatbot Copilot leaves WhatsApp on January 15

In Brief

Microsoft’s AI chatbot Copilot volition nary longer beryllium disposable connected WhatsApp aft January 15, the institution has shared. After that date, users connected WhatsApp won’t beryllium capable to chat with the AI unless they power to Microsoft’s ain Copilot mobile apps oregon usage the chatbot via the web.

The institution explained it’s removing Copilot from the fashionable messaging app to comply with WhatsApp’s revised level policies, which were announced past month.

At the time, the Meta-owned messenger said it would nary longer enactment general-purpose AI chatbots from utilizing its WhatsApp Business API to service their customers. Instead, it wanted to reserve those resources for different types of businesses. This alteration doesn’t mean that businesses can’t usage AI to service their ain customers. It does, however, enactment an extremity to WhatsApp being a transmission for AI chatbot distribution, which volition interaction companies similar Microsoft, OpenAI, Perplexity, and others.

OpenAI had already announced its program to upwind down its WhatsApp integration successful January.

Unfortunately for Copilot users connected WhatsApp, their chat past isn’t being preserved erstwhile they marque the determination to Microsoft’s level due to the fact that the entree to the chatbot connected WhatsApp was unauthenticated. Microsoft recommends users who request to clasp their conversations for aboriginal notation export them utilizing WhatsApp’s built-in tools earlier the Jan. 15 deadline.

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