In Brief
Posted:
8:29 AM PDT · July 17, 2026
Image Credits:TechCrunchSome Amazon unreality customers woke up connected Friday to a astonishment measure estimation that said they owed billions of dollars for unreality services they had ne'er used.
Amazon confirmed connected Friday that it’s trying to resoluteness a bug successful its Amazon Web Services (AWS) billing portal that showed immoderate customers “owed” millions oregon billions successful unreality computing costs.
In an update connected its presumption page, Amazon said it began seeing inaccurate billing information arsenic of precocious Thursday. But by Friday morning, the institution conceded that the “rollback of a caller alteration did not resoluteness the issue.” Amazon said the alteration relates to its billing computation subsystem.
The bully quality for the customers who were told they “owe” millions oregon billions to Amazon are apt disconnected the hook. The billing estimates “do not bespeak existent usage and charges,” Amazon said.
According to respective screenshots posted by Amazon customers connected Reddit, 1 lawsuit was quoted a billing estimation of adjacent to $2.5 cardinal for this month’s AWS usage, portion others had akin alerts, ranging from a fewer cardinal dollars to hundreds of millions of dollars.
A spokesperson for Amazon did not instantly instrumentality a petition for comment. The contented is expected to past respective much hours, per Amazon’s presumption page.
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